Privacy Policy

At Custom Tub & Tile Refinishing ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website custtubtilefix.com or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Mailing address and service location
• Payment information and billing details
• Project details and service preferences
• Communication history and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device identifiers
• Browser type and version
• Pages visited and time spent on our site
• Referral source and search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing our refinishing services
• Processing service requests and scheduling appointments
• Communicating about your projects and service updates
• Processing payments and maintaining billing records
• Improving our website and service offerings
• Sending marketing communications (with your consent)
• Complying with legal obligations and resolving disputes

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted contractors and vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of business assets
• With Your Consent: When you explicitly authorize information sharing

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Restrict processing of your information

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: