Cookie Policy

This Cookie Policy explains how Custom Tub & Tile Refinishing ("we," "our," or "us") uses cookies and similar technologies when you visit our website custtubtilefix.com. It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognize your device and store information about your preferences or past actions to improve your browsing experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation and access to secure areas. Our website cannot function properly without these cookies.

• Session Cookies: Temporary cookies that expire when you close your browser
• Security Cookies: Help protect against fraudulent activity and maintain website security
• Functionality Cookies: Remember your preferences and settings

Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information about page views, traffic sources, and user behavior.

• Google Analytics: Tracks website usage and performance
• Performance Monitoring: Helps us identify and fix technical issues

Marketing and Advertising Cookies

These cookies track your browsing activity across websites to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

• Social Media Cookies: Enable sharing content on social platforms
• Advertising Cookies: Deliver targeted advertisements based on your interests
• Conversion Tracking: Measure the success of our marketing efforts

3. Third-Party Cookies

We may allow third-party companies to place cookies on our website for the following purposes:

• Google Analytics: Website traffic analysis and reporting
• Social Media Platforms: Social sharing buttons and embedded content
• Payment Processors: Secure payment processing
• Customer Support Tools: Live chat and help desk functionality

4. How Long Do Cookies Last?

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
• Analytics Cookies: Usually expire after 2 years
• Marketing Cookies: Typically expire after 30-90 days

5. Your Cookie Choices

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

• Accept all cookies
• Decline non-essential cookies
• Customize your cookie preferences

Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

Opt-Out Links

• Google Analytics: Google Analytics Opt-out
• Network Advertising: NAI Opt-out
• Digital Advertising: DAA Opt-out

6. Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

• Some features may not work properly
• You may need to re-enter information repeatedly
• Personalized content and recommendations may not be available
• We cannot remember your cookie preferences

7. Mobile Apps and Devices

Our website is optimized for mobile devices. Mobile browsers handle cookies similarly to desktop browsers. You can manage cookie settings through your mobile browser's privacy settings.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this policy.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

10. Related Policies

For information about how we handle your personal data, please see our Privacy Policy. For general terms governing your use of our website and services, please see our Terms of Service.